We are seeking a detail-oriented Automation Support Specialist to support backend systems and no-code automations for a U.S.-based organization. This role focuses on maintaining data accuracy, monitoring automation workflows, and ensuring smooth day-to-day system operations. It’s an excellent opportunity for someone who enjoys structured work, backend processes, and learning automation tools.
Duties / Tasks to perform
- Maintain and update backend spreadsheets, databases, and lookup tables used in automations
- Monitor and audit Zapier and Power Automate workflows daily; identify and resolve basic errors
- Ensure data accuracy and consistency across multiple systems to keep automations running smoothly
- Generate Zoom links, process attendance reports, and update tracking sheets
- Update automation-driven email templates, merge fields, and backend settings (no direct external communication)
- Run test data through automation workflows and document issues or improvement needs
- Assist in maintaining reporting dashboards related to activity tracking and compliance
- Keep SOPs, process documentation, and automation logs up to date
