Principal Product Manager - In Store Experience

Location Details: United States, Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team

At GoDaddy, we empower 20M+ entrepreneurs worldwide with integrated solutions for commerce, online identity and presence. We are seeking an exceptional Principal Product Manager to be the cornerstone of our Commerce team by leading our In Store Experience! You will define the roadmap and strategy for our Point of Sale and In Store Experience products across surfaces, delivering delightful commerce products to help small businesses run and grow.

What you'll get to do...

• Define and communicate a compelling product vision and roadmap for our POS and in-store experience products, aligning with company strategy and merchant needs.
• Partner closely with design, engineering, data, sales, and customer success teams to deliver high-impact features on time and at scale.
• Analyze user behavior, market trends, and competitive landscape to find opportunities for innovation and differentiation.
• Define clear success metrics and leverage data-driven insights to iterate and improve product performance.
• Champion the voice of the customer, conducting regular user research and capturing feedback to advise product decisions.

Your experience should include...

• 8+ years of product management experience, preferably in POS, retail, or SaaS platforms.
• Proven success in shipping and scaling complex, customer-facing products.
• Deep understanding of in-store commerce workflows and merchant pain points.
• Strong technical acumen; experience working closely with engineering to deliver robust, high-quality software solutions.
• Exceptional communication and stakeholder management skills, with an ability to align cross-functional teams around a shared vision.
• Relentless focus on user experience and customer outcomes.
• Data-driven approach; comfortable with analytics, experimentation, and A/B testing.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected].

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.