Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

We’re looking for a versatile visual designer and video producer who loves transforming complex ideas into clear, compelling stories. As a key member of the Product Marketing team, you will raise the quality and consistency of how we present our products across video, slides, infographics, one-pagers, and other media - helping technical buyers quickly understand what makes Grafana Cloud different.

Grafana Labs is reshaping how we present our products to the world. As we shift from flexible dashboards to delivering industry-leading observability to a mainstream audience, our Product Marketing team is responsible for closing the gap between what our products can do and how customers understand that value. That means building clear, consistent positioning, enabling sellers with trustworthy technical narratives, and creating content that helps buyers quickly grasp why Grafana Cloud is the right choice for them.

This role plays a critical part in that transformation. You’ll be the creative partner who brings our story to life visually across every buyer-facing channel. You’ll craft compelling slide decks, polished videos and high-quality design assets, collaborate closely with Product and Content teams, and help ensure our refreshed positioning is expressed with clarity, beauty, and consistency. Your work will elevate the perception of our products, strengthen seller enablement, and help customers experience the value of Grafana at a glance.

What You’ll Be Doing:

Drive video & design projects

Work cross-functionally with Product Marketing, Content, Design, Web, and Product to scope and develop video content, Google Slides templates and decks, infographics, event materials, and polished marketing assets.
Use found footage from long-form webinars to make supercuts and easily-consumable video content.
Design and prototype graphics that convey information in a digestible way for desktop, mobile, slides, and print.

Empower teammates

Assist people who are currently creating with editing, production, and design help.
Enlist new creators by providing tools, templates, and resources that make it easy for anyone at Grafana to record and publish videos or create high-quality visual content.
Help script and storyboard projects along with subject matter experts, content and design teammates.

Add production & design value

Polish existing creators’ output—add intros, outros, audio engineering, captions, motion graphics, layout refinements, visual hierarchy improvements, and overall editing.
Create basic technical standards, design documentation, and brand alignment guidelines for PMM materials.
Help unify the planning/production/posting process for video and visual content across the PMM org.

Create content for events and GTM programs

Help shoot interviews and b-roll on-location.
Help source, coordinate with, and supervise contractors and other creators as needed.

What Makes You a Great Fit:

This position requires a video and design production professional who is knowledgeable and skilled in a variety of areas:

A portfolio of videos, slide decks, and visual assets that communicate technical concepts.
Significant experience designing high-impact and beautiful digital or marketing solutions for SaaS, B2B, or technical products.
Proficiency in video editing and production, particularly with remote talent.
Effective storyteller: experience translating visuals, loose ideas, technical details and key messages into cohesive and compelling stories and designs.
Strong understanding of visual design principles, branding, and layout.
Communication and collaboration skills to work across departments to keep projects moving.
A positive, collaborative, curious, problem-solving attitude.
Based in the United States or Canada

Bonus Points For:

Graphic design, illustration, animation or motion graphics background.
Experience producing software walkthroughs, screencasts, explainers.
Experience with in-house video or brand teams.
Formal UX experience.

Compensation & Rewards:

Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Senior Graphic Designer & Videographer | United States | Remote

About this role

Benefits

About Grafana Labs