Senior Account Based Experience Manager

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly's writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

To achieve our ambitious goals, we’re looking for an Account-Based Experience (ABX) Manager to join our Revenue Marketing team. This role will develop and execute ABM programs for Superhuman and Coda’s enterprise and education audiences as we evolve into a multi-product agentic AI platform. You’ll collaborate closely with sales, ops, product marketing, performance, field events, customer success, and others to create campaigns that accelerate growth in our most strategic accounts.

Superhuman's go-to-market teams are shaping the future of workplace communication. As a member of our team, you will play a crucial role in expanding the use of our innovative and trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.

As an ABX Manager, you will:

• Design and execute strategic ABX campaigns for Superhuman, Superhuman for Education, and Coda. These campaigns will be full-funnel and personalized – spanning awareness through expansion, with multi-channel tactics (events, email, digital ads, content experiences, direct mail, executive outreach, etc).
• Lead AI-augmented account intelligence, using predictive analytics and first-party intent data to prioritize and adapt target accounts continuously. Work closely with Sales to identify priority accounts, align on strategies, and design tailored campaigns for buyer personas and deal stages.
• Collaborate across Sales, Customer Success, Product, Finance, RevOps, and others to deliver ABX programs that support expansion within existing strategic accounts.
• Partner with Product Marketing and use Gong insights to refine messaging that resonates with target audiences.
• Collaborate with Superhuman for Education to increase conversion from self-serve signups to qualified pipeline and sales engagement.
• Coordinate with field and events teams to integrate in-person experiences into ABM initiatives.
• Utilize platforms like 6sense, LinkedIn, and Salesforce to orchestrate account journeys and measure the impact on your pipeline.
• Continuously test, learn, and optimize, applying a data-driven experimentation mindset backed by real-time analytics and KPI dashboards.
• Innovate with GenAI tools for scalable personalization in content generation, messaging, and campaign execution.

Qualifications

• 5+ years of experience in B2B marketing, with hands on ABX/ABM execution and enterprise account marketing.
• Experience partnering with sales, product marketing, and field teams to create integrated GTM campaigns. Proven ability to lead cross-functional initiatives and collaboratively shape revenue-driving account programs.
• Strong understanding of enterprise buying cycles and account-based engagement strategies.
• Expertise in full-funnel measurement: from early stage engagement metrics to deal size, velocity, and upsell lifetime value.
• Deep familiarity with intent intelligence tools, predictive analytics platforms (6sense, Demandbase), AI-driven personalization engines, and GTM tools (e.g.,, Pardot, Salesforce, LinkedIn Ads, Reachdesk).
• Creative thinker with the ability to connect insights to compelling campaigns.
• Comfortable evaluating campaign results and using data to guide next steps.
• Experience with product-led/self-serve motions is a plus.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

United States:

Zone 1: $152,000-$209,000/year (USD)

Zone 2: $137,000-$188,000/year (USD)

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).