The role
We are seeking a strategic and hands-on Director of IT Infrastructure to lead the design, implementation, and support of enterprise infrastructure across our corporate, retail and CPG environments. This role is critical in ensuring the reliability, scalability, and security of our IT infrastructure, with a strong emphasis on enterprise networking, Public Cloud (AWS & Azure), Microsoft technology stack, and end-user computing services. The ideal candidate will bring a blend of deep technical expertise, operational leadership, and executive presence, with the ability to translate complex technical concepts into business-relevant language for stakeholders at all levels.
This is a Chicagoland based role and is a hybrid position, in office as needed.
Responsibilities
- Direct the management, maintenance and growth of our infrastructure department which supports a rapidly growing retail and manufacturing business.
- Define and execute infrastructure roadmaps aligned with business and manufacturing objectives.
- Evaluate and implement emerging technologies to drive innovation and operational efficiency.
- Collaborate with business leaders, plant managers, and cross-functional IT teams to align infrastructure services with business needs.
- Present infrastructure strategies, risks, and investments to executive leadership in clear, business-centric terms.
- Drive a collaborative and service oriented culture of accountability across the teams.
- Provide escalated support throughout the organization and partner with Service Delivery teams to support escalated issues.
- Lead the Infrastructure teams in managing work related to retail and cultivation facilities, including new site openings, relocations, remodels, and expansions.
- Work with business operations teams to ensure good coordination of IT changes without impacting business processes.
- Provides oversight for the operations and support of IT systems that fulfill the needs of the business and provides input to the IT Operations leadership team as well as to peers and direct reports responsible for other aspects of the business.
- Ensure infrastructure and support services comply with industry regulations, cybersecurity standards, and internal policies.
- Lead disaster recovery and business continuity planning and testing.
- Mentor, train, and guide staff members on their career journey
Qualifications
- Bachelor’s Degree in Computer Science or related field
- 10+ years of experience in system/platform/DevOps roles with progressive responsibility
- 5+ years managing a system engineering team
- Extensive server management ecosystems focused on integration with cloud platforms, especially Azure and AWS
- Extensive experience around identity and access management
- Strong experience around process and workflow automation
- Experience with these processes and/or concepts: Automation, Configuration Management, Incident Management, DevOps, Security Audits
- Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgement, common sense and resourcefulness.
- Adapts and thrives in a demanding, start-up, fast-paced environment
- Possesses a high level of critical thinking
- Operates with a high level of professionalism and integrity, including dealing with confidential information
- Must understand and comply with the rules, regulations, policies, and procedures of GTI
- Must have a solid understanding of the Medical Marijuana laws and a pursuit to further your understanding and knowledge of the industry and the laws
- Ability to travel up to 20% nationwide
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