Sr. Director, Engineering, Labs & Membership

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Hims & Hers is on a mission to empower people to live healthier lives. Our Labs & Membership organization plays a critical role in this transformation — evolving Hims & Hers from treatment-focused offerings into a connected healthcare platform that helps customers understand and improve their health continuously.

As Senior Director of Engineering for Labs & Membership, you will be the single engineering DRI responsible for the end-to-end experience across diagnostics, personalized insights, and membership. You’ll lead the teams building the technology that powers at-home testing, dynamic health insights, and the infrastructure that connects it all.

You’ll work closely with product, design, data, and operations leaders to deliver a seamless, intelligent experience that helps customers measure, manage, and improve their health over time. This is a pivotal leadership role where you’ll set the long-term technical and organizational strategy, ensuring our platforms scale to power continuous care for millions of members.

You Will:

• Lead, coach, and inspire a team of directors, managers, and senior engineers, fostering a culture of innovation, accountability, and continuous improvement.

• Serve as the single engineering DRI for Labs & Membership — owning technical vision, strategy, and execution for diagnostics, insights, and membership experiences.

• Define and deliver the engineering roadmap in partnership with product and design — powering at-home testing, connected insights, and subscription-based care.

• Partner with cross-functional leaders to create seamless, end-to-end user experiences across testing, treatment, and ongoing care.

• Oversee the design and evolution of platform architecture — ensuring scalability, reliability, privacy, and regulatory compliance.

• Collaborate with data and AI partners to develop predictive, personalized recommendations that increase engagement and retention.

• Manage a complex portfolio of programs — balancing innovation with delivery excellence, quality, and operational rigor.

• Build and scale high-performing engineering teams through hiring, coaching, and professional development.

• Partner with executive leadership to shape the company’s long-term health platform strategy and roadmap.

• Act as a trusted advisor across Hims & Hers, influencing senior stakeholders and representing engineering in key business decisions.

You Have:

• 15+ years of experience in software engineering, with 5+ years leading multiple teams or organizations in high-growth environments.

• Proven success leading cross-functional product engineering teams and owning end-to-end consumer experiences.

• Experience in health tech, e-commerce, or subscription-based platforms preferred.

• Strong technical background with understanding of modern web and service architectures (Node.js, GraphQL, React, TypeScript, AWS, Kubernetes).

• Expertise in building scalable, secure, and compliant systems handling clinical or health-related data.

• Experience integrating third-party data sources, APIs, and device platforms (labs, wearables, fulfillment).

• Ability to define and execute technical roadmaps aligned with product vision and business outcomes.

• Strong communication skills and executive presence — able to translate between technical and business stakeholders.

• Demonstrated ability to recruit, develop, and retain high-performing engineering talent.

• Strategic thinker with a bias for action and passion for building user-centric, data-driven health experiences.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.