Survey Specialist

We’re looking for a meticulous, tech-curious Survey Fielding & Quality Specialist to help launch, monitor, and maintain the quality of online survey projects. You’ll be the behind-the-scenes expert ensuring every study runs smoothly — from setup through clean, balanced data delivery.

This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in precision and process improvement.

Responsibilities

• Configure and launch online surveys, ensuring correct targeting, sampling, and logic before fielding begins
• Monitor live survey progress to ensure balanced sampling, consistent completion rates, and reliable responses
• Conduct quality assurance checks to identify irregularities such as incomplete responses, speeders, or demographic imbalances
• Collaborate with research, data, or engineering teams to troubleshoot fielding or platform issues
• Maintain detailed documentation of survey launches, checks, and resolutions
• Support process improvements to enhance data accuracy and efficiency