Future Opportunities with CX & Sales

Hi, Future Homie! At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app. We’re building unstoppable teams. So what do you say, are you in?

This posting is part of our Customer Experience & Sales talent pool. It’s not linked to a specific open role—but if you're excited about Homebase and want to be considered for future roles on our CS or Sales teams, we’d love to hear from you.

📍Your Impact Starts Here - Even if you don’t see a current opening that matches your background, we still want to hear from you. This is your opportunity to submit your resume for future consideration on our Customer Experience & Sales teams. Our Talent team regularly reviews submissions to this job post and will reach out if there's a match with an upcoming opportunity.

Key Ways You Could Make an Impact:

• Support small businesses with care, urgency, and creativity

• Deliver standout customer experiences across multiple support channels

• Help businesses discover and adopt Homebase through our sales team

• Collaborate with curious, kind, and ambitious teammates

🚀 The Foundation for Success - We’re always looking for people who:

• Are driven by impact and innovation

• Value high standards, fast learning, and real-world execution

• Thrive in a culture of feedback, ownership, and collaboration

• Are passionate about making work better for local business teams

• Are ready to work in the office weekly if your role is hybrid (typically Tuesdays and Wednesdays)

🧠 AI at Homebase
We’re an AI-first company, and that includes every team. Whether you’re streamlining workflows, exploring new tools, or coaching others—AI fluency is expected across all roles. At Homebase, we use AI to move faster, make smarter decisions, and reimagine how work gets done. As part of our Talent Pool, you’re someone who’s excited to experiment, learn, and unlock impact with the help of AI.

🤝 The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.

• 💡 Be Customer Obsessed – Solve problems with empathy and creativity.

• ⚡ Move Fast, Learn Fast – Experiment, take action, and grow every day.

• 🎯 Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.

• 🏆 Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.

• 🏅 Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

💜 Belonging at Homebase
We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms. So if you're excited about the possibility of working with us, even if you don’t meet every qualification, we encourage you to apply.

Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

👋 Hey, We’re Homebase

Unstoppable teams start here.

Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 100,000 small (but mighty) businesses rely on us to make work radically easier. Together, we’ve tracked over a billion hours for 2.5+ million workers—and we’re just getting started.

At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all.