HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. With the highest customer satisfaction scores in the industry and a continued commitment to digital innovation and excellence, HONK remains a trusted partner for some of the nation’s largest insurers, fleets, automotive original equipment manufacturers (OEMs), and retailers.
As a Senior Product Manager, you'll shape how fleet, rental, OEM, and logistics companies experience roadside assistance through software. You'll turn deep customer insights and market research into a clear product roadmap that extends HONK's platform beyond insurance into these adjacent markets. This outward-facing role requires building strong partnerships with enterprise clients while identifying the common mechanics that power dispatch and service delivery across all these verticals. Your roadmap will give our sales team the confidence to expand into new segments with a clear vision of what's coming next.