Web Development Manager, AI
•HubSpot· 3h
🏷️ Data Science⏰ Full-time🎯 Lead / Principal💰 $127k-203k🇺🇸 USA
3h ago
HubSpot·about 12 hours ago
POS-26083
About the team
The A&B org owns the central customer-facing hub for subscription and billing management, powering over $3 billion in annual recurring revenue. While many teams touch billing, A&B is responsible for making Account & Billing the single destination where customers understand what they have, manage their subscription, and take action.
The Account & Billing Integrations team focuses on the backend foundations that power these experiences: reliable services, data models, and integrations that enable accurate billing, invoices, subscription changes, usage comprehension, and seamless upgrade paths across the broader billing journey.
Why this role matters
A successful Senior Software Engineer on the Account & Billing Integrations team will build and evolve the backend systems that make it easy for customers to understand bills and usage, reduce support dependency by expanding self-service coverage, and enable cross-functional programs that simplify complex subscription journeys. You’ll work end-to-end with collaboration from frontend and product partners.
What you’ll do
• Own major backend domains and services that power the Account & Billing hub—APIs, workflows, data models, and integrations—delivering high-quality, reliable, and secure systems.
• Align product, design, frontend, and go-to-market partners to solve end-to-end customer problems (e.g., subscription changes, billing comprehension, seat management, policy-bounded self-service).
• Ship scalable, maintainable backend code (e.g., Java services), with attention to reliability, performance, observability, testing, and failure modes.
• Translate customer pain points and data into concrete backend improvements that reduce friction (e.g., delta billing, marketing contacts limits, entitlement/plan changes, invoice accuracy).
• Expand self-service capabilities by building backend workflows and guardrails so more billing actions are available without human intervention, while ensuring changes stay within policy bounds.
• Mentor and raise the bar for other engineers on the team through code reviews, pairing, and shared technical ownership.
• Contribute to backend architecture: service boundaries, data consistency, eventing, and safe rollout strategies for enterprise and SMB customers.
• Measure outcomes and iterate: partner with PM and analytics to set success metrics, instrument services/APIs, and act on feedback.
What we’re looking for
• Strong backend experience (typically 5+ years) building production services (Java or similar), including API design and operational ownership.
• Deep product sensibility: you can reason about end-to-end customer journeys, edge cases, and how backend behaviour impacts customer comprehension and business outcomes.
• Experience delivering end-to-end features and owning backend surface areas (services, APIs, workflows, data migrations, instrumentation, rollout).
• Proven ability to lead cross-team efforts and influence without formal authority.
• Solid engineering fundamentals: testing, performance, reliability, observability, security/privacy, and CI/CD.
• Excellent collaboration and communication skills — you’ll work closely with PMs, designers, frontend engineers, customer-facing teams, and stakeholders.
• Comfortable working in a fast-moving environment and mentoring less-experienced engineers.
About HubSpot’s Engineering Culture
We empower engineers to own meaningful problems, ship iteratively, and collaborate deeply across teams. Our culture emphasizes autonomy, continuous learning, and building for the long term. Whether remote or in-office, you’ll be part of a supportive team where your voice and impact matter.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
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