Senior Revenue Program Manager

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

We seek a proactive, adaptable, and self-starting Revenue Program Manager with a strong delivery record and proven program management experience to own strategic, tactical, and cross-functional programs within the Revenue organization. Unlike a traditional project manager, the Program Manager is expected to be a Subject Matter Expert (SME) who can dive deep into their programs to understand technical and operational nuances. You will manage overarching programs and the various individual projects that relate to them, ensuring they align with broader business goals. Reporting to the Director, Revenue Programs, this role will own the strategy and implementation of high-level initiatives that enable our business to exceed growth targets and expand faster.

What you get to do every day

• Program Ownership & SME Leadership: Manage a portfolio of complex programs and their related projects, serving as the primary Subject Matter Expert (SME) for the specific functional areas you oversee.
• Process Documentation: Develop and maintain comprehensive, easy-to-follow process documentation and standard operating procedures (SOPs) for the programs you manage.
• Strategic Execution: Lead your programs by defining clear long-term roadmaps, driving program-specific meetings, and tactically guiding teams to deliver goals while managing the interdependencies between related projects.
• Full Program Life Cycle: Own the entire program life cycle, from high-level strategy and initiation to the successful deployment and maintenance of multiple initiatives simultaneously.
• Analytical Problem Solving: Use your deep domain expertise to understand business problems, automation limitations, and scaling factors, proactively mitigating risks before they impact the program.
• Reporting & Governance: Develop, implement, and govern KPI reporting for your program portfolio, providing senior leadership with visibility into milestones and performance across all related projects.
• Cross-functional Collaboration: Identify and bridge gaps between teams, processes, and systems, ensuring that project-level work supports the overall program strategy.
• Other duties as assigned by the business.

What you bring to the role

Experience & Skills

• Minimum Bachelor’s degree in business, operations, human resources, adult education, organizational development, instructional design, or related field.
• 7+ years of proven experience in a program management role, with a track record of managing both overarching programs and their individual component projects.
• Excellent organizational, project, and time management skills; can juggle and prioritize multiple tasks with varying deadlines and stakeholders without dropping the ball.
• Expert-level knowledge of Agile Methodology and experience using large data sets to measure program-level outcomes.
• Strong ability to streamline and explain complex issues through clear, easy-to-follow process documents.
• Proven ability to dive deep into a specific area and function as a Subject Matter Expert (SME), fully understand the project, and make informed decisions, rather than just acting as a process driver.
• Strong ability in leading virtual planning and project meetings with colleagues of varying leadership levels to build consensus and influence to drive projects forward.

Technical Proficiency

• Expert in the use of Google Suite and MS Office Suite applications and proficient in utilizing web-based tools (i.e., Zoom, GoogleMeet, MS Teams).

Communication & Interpersonal Skills

• Interpersonal, organizational, and critical thinking skills with adaptability to meet changing demands.
• Excellent verbal and written communication skills with an ability to streamline and explain complex issues to gain understanding and alignment.

Work Ethic & Adaptability

• Meticulous attention to detail, consistently ensuring high-quality, polished deliverables and identifying discrepancies with a keen eye in process and data.
• A self-starting attitude and desire to learn new programs and systems and widen your knowledge base about the retirement industry and our product.
• Comfortable working in a fast-paced, high-growth software company where change is a constant.
• A "people-first" approach, passionate about delivering exceptional customer experiences and being a part of a positive, high-performing team culture where psychological safety and results go hand-in-hand.

Problem Solving & Initiative

• Self-starter, problem-solver and strong bias for action.
• A proactive, problem-solving mindset, with a focus on continuous improvement and operational scalability.
• Ability to anticipate challenges, identify next steps, and take initiative to drive projects forward without constant direction.
• Strong ability to navigate challenges, unexpected issues, and varying departmental priorities with a resilient and adaptable approach.

Nice to have

• Completed or working toward PMP certification is preferred

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $115,000 - $125,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits -

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents
• Carrot: Fertility healthcare and family forming benefits
• Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it)

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024)
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at [email protected].

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at [email protected]

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures