Operations Manager (009-0437)

​​Looking for Philippines-based candidates

Job Role: Operations Manager

Compensation range: £750-1,000 GBP / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the UK business hours (10am to 4 pm, Monday to Friday and 10am to 2pm, Saturday / 34 hours per week) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian/UK companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: We are a husband and wife team based in the North West of England. We have a portfolio of 155 property units and counting. We manage the properties in-house, so as you can imagine, there is a lot to do and we are looking for an Operations Manager to help steer and manage the day to day running of the business. The majority of our properties are single let properties, however, we do have some flats. Around 80% of the portfolio benefits tenants.

Role Overview: Leading lettings and property management operations, developing strategies to increase efficiency of operations. Key duties involve overseeing the rental contractual process (including managing rent collection and arrears), managing property maintenance, and ensuring legal and safety compliance.

Reporting lines:
Operations Manager reports to the Director
There are 2 Property Assistants who report to the Operations Manager

Key Responsibilities: 

• Strategic leadership: Develop and implement strategies to ensure the most effective and efficient processes are followed 
• Oversee the entire lettings process, from listing properties, viewings, contracting to move-out inspections, ensuring legal compliance
• Oversee property management operations to ensure compliance with regulations and maintaining property standards
• Managing and overseeing rent arrears recovery, ensuring the most appropriate action is taken
• Managing debt recovery following end of tenancy
• Lead and motivate the property management team (2 staff members)
• Develop AI tools to ensure efficiency in processes
• Coordinate with stakeholders (e.g. maintenance team and Local Authority) to ensure effective communication and collaboration
• Handle tenant relations, resolve issues, and ensure tenant satisfaction
• Ensuring council tax and utility liabilities are met
• Manage and monitor mortgage applications