Principal Product Manager, Delivery
East Coast · Hybrid·$155K – $248K·Full-time
about 10 hours
Location requirements
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
OVERVIEW
We are looking for a Director of Technical Program Management who will be responsible for development and execution on our most critical initiatives in the Enterprise and Agentic AI space at Instacart. In this role, you will be instrumental in shaping and executing our product strategy. This involves extensive collaboration with VPs of Product, Engineering, Professional Services, Business Development, and other cross-functional (XFN) partners. Key responsibilities include evolving our Enterprise platform to effectively meet retailer needs, building a comprehensive AI solutions portfolio for our retailers, and optimizing end-to-end operations for the seamless onboarding of key retailers. Furthermore, you will be responsible for growing and leading a team of Technical Program Managers focused on delivering highly impactful, cross-functional initiatives.
As a business-oriented leader with a strong technical and program management track record, you are able to drive roadmaps and high-level strategy, but are also comfortable in an entrepreneurial setting. You are influential, intellectually curious and an effective communicator, skilled at managing ambiguity and leading teams through complex initiatives. In this position, you will support and recruit talented TPMs at all levels, drive accountability & progress across the cross-functional team, and use a strong understanding of the technical domain, product focus, organizational structure, and team culture to drive to excellence in delivery. This is a terrific opportunity for an individual who is passionate about people, Program Management and Engineering, and who understands that our success hinges on our ability to deliver impact as a team!
The Technical Program Management team leads Instacart’s most impactful cross-functional efforts that push our products, application, and platform forward. Our function brings technical expertise, product, and business acumen to successfully deliver highly complex initiatives. We manage critical programs and execute at scale - driving strategy, unraveling dependencies, and promoting strong collaboration and communication across the entire engineering org and company.
ABOUT THE JOB
ABOUT YOU
MINIMUM QUALIFICATIONS
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
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Instacart (YC S12) is building the best way for people everywhere in the world to shop for groceries. Using your phone or the web, you can order groceries and have them delivered to your door in minutes. You can choose from a variety of local stores including Whole Foods, Safeway, Costco, Mariano's and many more, as well as being able to mix items from multiple stores into one order. Every day, we solve incredibly hard problems to create an experience for our customers that is nothing short of magical. We are located in San Francisco, and well-funded by some of the greatest investors in the world, like Sequoia Capital, Khosla Ventures, Andreesen Horowitz, SV Angel, and Y Combinator. Check out www.instacart.com/locations to see our delivery coverage maps.
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