Staff Software Engineer - Site Reliability

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

Site Reliability Engineer sits under the umbrella of Product and Engineering, and plays a pivotal role in ensuring developers have the tools, infrastructure and monitoring to provide our customers with an enterprise-grade experience.

As a staff-level SRE, expectations are to help set the technical strategy for the team, drive cross-team impact, improve organizational efficiency, and champion SRE culture at Ironclad.

Responsibilities:

• Be part of the Cloud Platform SRE Team, focused on building our Cloud Platform using modern tools and best practices

• Champion SRE best practices within the team and throughout the organization

• Ensure the reliability, availability, and performance of services and infrastructure.

• Solve the whole problem. Design, implement, and maintain scalable systems.

• Automate repetitive operational tasks to streamline processes.

• Monitor system performance and troubleshoot issues proactively.

• Develop and document best practices for system operations.

• Collaborate with development teams to enhance system design.

• Manage incident responses and perform root cause analysis.

• Participate in on-call rotations to handle critical issues as they arise.

• Be a mentor, multiply our team’s output with leadership and guidance

Qualifications

• Minimum of 5 years of experience in a Site Reliability Engineering / DevOps role.

• Expert knowledge of Docker and Kubernetes, Crossplane experience is a plus

• Strong knowledge of cloud platforms such as AWS and Google Cloud.

• Proficiency in scripting and programming languages like Python, Typescript, or Bash

• Experience with infrastructure-as-code tools like Terraform or Pulumi.

• Strong troubleshooting and analytical skills, drive to help customers, and the ability to dive deep and learn a new product.

• Experience with CI/CD pipelines and deployment automation tools such as CircleCI and ArgoCD.

• Strong understanding of networking and security principles.

Skills:

• Google Cloud

• Typescript

• Bash

• Terraform

• CI/CD

• Kubernetes

• Service Mesh is a plus

• Monitoring tools (e.g., Prometheus, Grafana, Datadog)

• Incident management

• Troubleshooting

• Networking

• Database management and monitoring experience

• Leadership

Base Salary Range: $210,000 - $235,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Employee Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available

• Market-leading leave policies, including gender-neutral parental leave and compassionate leave

• Family forming support through Maven for you and your partner

• Paid time off - take the time you need, when you need it

• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use

• Mental health support through Modern Health, including therapy, coaching, and digital tools

• Pre-tax commuter benefits (US Employees)

• 401(k) plan with Fidelity with employer match (US Employees)

• Regular team events to connect, recharge, and have fun

• And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.