This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Engineer in United States.
In this role, you will serve as the primary technical owner for customer success across a leading data resilience platform. You will guide enterprise clients through onboarding, adoption, and optimization of data backup, recovery, and disaster resilience solutions, ensuring measurable business outcomes. Your work will involve conducting recovery simulations, resilience assessments, and technical reviews, while identifying opportunities for upsells and mitigating churn risks. You will collaborate closely with sales, account management, and executive stakeholders to align technical solutions with strategic business objectives. This position blends technical expertise, strategic thinking, and strong client engagement to drive long-term customer value and satisfaction.
