This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager II in Australia.
In this role, you will act as a trusted advisor to a diverse portfolio of customers, ensuring long-term success, retention, and growth. You will build strong, durable relationships while guiding clients through operational and product-related challenges, particularly in payroll-focused environments. Working in a fully remote, fast-paced setting, you will collaborate closely with cross-functional teams to deliver high-quality customer experiences. The role combines strategic thinking with hands-on execution, requiring comfort with ambiguity and ownership. You will play a key role in driving platform adoption and identifying expansion opportunities. Your impact will be measured through customer satisfaction, retention, and sustainable account growth.
