This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager in Colombia.
In this role, you will manage a portfolio of enterprise customers across North America, ensuring successful onboarding, adoption, and value realization. You will act as a strategic partner to senior stakeholders, building trust and helping customers achieve measurable outcomes. Collaborating closely with internal teams, you will monitor account health, identify risks, and provide insights to influence product and customer experience decisions. This position offers the opportunity to operate in a fast-paced, collaborative environment while shaping scalable customer success frameworks and supporting high-impact accounts. You will leverage your experience to drive retention, renewals, and expansion, directly contributing to the success of both customers and the business.
