This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success in Kenya.
This role offers a unique opportunity to partner directly with customers across Western Europe, driving adoption and value realization for advanced AI and SaaS platforms. You will serve as the trusted advisor for clients, overseeing onboarding, enablement, and best practices across multiple products and technical environments. The position combines technical expertise with strategic account management, enabling you to identify expansion opportunities, drive renewals, and support multi-product adoption. Success in this role is measured by revenue retention, customer satisfaction, and long-term adoption outcomes. You will collaborate closely with Sales, Engineering, and Customer Success leadership to translate technical successes into measurable business impact. This is a remote-friendly position within a fast-growing, innovative, and globally distributed team.
