This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Specialist in Canada.
This role plays a pivotal part in ensuring new customers start their journey with a strong foundation and clear path to success. You will manage end-to-end implementations for both Enterprise and Mid-Market clients, guiding them through onboarding and helping them realize value quickly. The position blends technical proficiency, project management, and customer advocacy, requiring collaboration across multiple internal teams. You will act as a trusted advisor, customizing implementations to meet client-specific needs, solving complex challenges, and optimizing processes for efficiency. Success in this role is measured by timely project completion, customer satisfaction, and adoption of the platform. The role offers a remote-first environment with opportunities for occasional strategic travel.
