This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Customer Success in United States.
This role provides the opportunity to lead and inspire a team of Customer Success Managers within a dynamic, fast-growing SaaS environment focused on educational solutions. You will drive customer satisfaction, retention, and revenue growth by coaching your team, managing escalations, and ensuring best practices across renewal, expansion, and cross-sell efforts. Acting as a hands-on leader, you will develop team capabilities, align account strategies with organizational goals, and foster strong relationships with customers and internal stakeholders. This position offers broad cross-functional collaboration with Sales, Product, and Marketing teams, giving you a strategic impact on customer outcomes and organizational growth. The role is ideal for a motivated, customer-centric leader who thrives in a fast-paced, mission-driven environment.
