This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Critical Situation Manager. In this role, you will be part of a global Escalation Management Team, managing and driving action for complex escalations with enterprise and critical accounts. You will bring order to chaotic situations and strengthen customer trust. Quick identification of roadblocks and building relationships with key stakeholders will be crucial to your success. Your innovative solutions will address complex problems, and you will have the opportunity to participate in recognition programs that celebrate achievements.
