This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Service Engineer - REMOTE. In this role, you will take full ownership of customer issues and lead the charge in complex troubleshooting efforts. Your technical expertise will drive critical incident resolution and influence product and service enhancements. Collaborating closely with cross-functional teams, you will contribute to product reliability and customer satisfaction, thereby fostering an environment of continuous improvement. Your leadership in escalations and support processes will help streamline operations and elevate the overall service experience.