The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
This position is accountable for developing and executing the Medical Education strategy and programs for Kestra. This person will work closely with Kestra leadership, customers, and Key Opinion Leaders to ensure the delivery of high-quality medical education programs that strengthen the belief of WCDs as a critical component in a patient’s cardiac recovery and create a preference for ASSURE as the premier WCD on the market.
ESSENTIAL DUTIES
- Manage the development, delivery and compliance requirements of a robust medical education program, inclusive of a speakers program, fellows program and webinars, to educate physicians and APPs in order to strengthen belief around WCDs and to create preference for ASSURE. This includes recruiting and managing speakers, developing materials, managing program logistics, ensuring compliance and tracking program performance.
- Medical Education Strategy Development – Work cross-functionally to develop a medical education strategy and execution inclusive of a defined clinical pathway ensuring we bring the right education to the right HCPs at the right time to help build more advocates for Kestra and WCDs.
- Medical Congresses – Guides the participation in medical congresses including exhibition, symposium, abstracts, clinical presentation ultimately driving more mindshare around WCDs.
- Curriculum Development: Creates and updates education materials to ensure comprehensive knowledge of WCDs, clinical applications and indications, published evidence and guidelines.
- Speaker Training – Works with HCP speakers to ensure they can speak competently on behalf of Kestra and WCDs as well as the development of their presentation skills
- KOL Relationship Management: Works closely with Key Opinion Leaders and applicable medical societies to drive medical education initiatives and collaborate with other functions needing KOL support. Develops new KOL relationships on behalf of Kestra. Elevates key HCPs into KOLs
- Compliance: Work closely with legal to ensure all MD and APP partners are compliantly working with Kestra across different functions. Manage processes for new speaker initiation and off-boarding others
- Instructional Design: Plans and structures the learning experience to effectively convey information and facilitate knowledge retention, considering diverse learning styles and techniques.
- Program Implementation: Works with HCP presenters to deliver engaging and informative training sessions utilizing a mix of visuals, audio and video.
- Performance Management: Evaluates the effectiveness, compliance and impact of training programs through assessments, surveys and other feedback mechanisms to identify and implement continuous improvement
- Staying Current: Keeping informed about new technologies, competitors, industry trends and regulatory changes to ensure training programs remain relevant and accurate
- Work collaboratively with the following teams: marketing, training, clinical, regulatory, legal, and commercial sales.
- Implement CNE or CME credit for key HCP educational opportunities.
- Adhere to Pledge of Confidentiality
- Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.
COMPETENCIES
- Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
- Integrity: Commitment, accountability, and dedication to the highest ethical standards.
- Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
- Action/Results: High energy, decisive planning, timely execution.
- Innovation: Generation of new ideas from original thinking.
- Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
- Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
- Ability to be a self-starter, seek new and better methods, and work with minimum supervision.
- Demonstrates deep expertise in high-level quality systems best practices.
- Ability to collaborate within a Team environment and across functions.
- Capability to discern relevant facts and in turn, effectively resolve issues by making good decisions (compliance, quality, integrity, ethics, and critical thinking ability).
- Ability to be flexible in a fast-paced, goal-oriented environment.
- Demonstrates the understanding of deadlines and time limits, ability to accomplish goals, and the desire to win.
