About the Role
We are seeking a highly motivated Senior AI Engineer with a strong background in Natural Language Processing (NLP) and Generative AI to join our growing team. The ideal candidate will be passionate about advancing open-source LLMs, embedding techniques, and vector databases, and will have hands-on experience building classification models. Experience in the customer support industry and knowledge of MLOps/LLMOps practices will be a strong plus.
Key Responsibilities
- Research, design, and implement state-of-the-art NLP and Generative AI models.
- Fine-tune and evaluate open-source Large Language Models (LLMs) for domain-specific tasks.
- Develop and optimize embedding techniques for information retrieval, classification, and RAG (Retrieval-Augmented Generation).
- Integrate and scale vector databases for semantic search and knowledge management.
- Build and deploy NLP classification models for real-world use cases, including intent detection, sentiment analysis, and text classification.
- Collaborate with engineering and product teams to operationalize AI solutions in production environments.
- Contribute to research publications, technical blogs, and open-source projects.
- Leverage MLOps/LLMOps practices to ensure smooth training, deployment, and monitoring of AI models.
