Location requirements
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Location: Boston Hybrid (3 days/week in office)
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
The Campaigns Configuration team is building the foundation for how Klaviyo customers create, manage, schedule, and understand the performance of their marketing campaigns across channels. This team owns the core configuration and reporting experiences that power Klaviyo’s Campaigns product.
Campaigns are one of the most used parts of the Klaviyo application, relied on by hundreds of thousands of customers to send targeted messages (Email, SMS, Push Notifications, and more) that deepen their relationships with their own customers. By joining the Campaigns Configuration team, you will have a direct impact on over 170,000 brands that use Klaviyo every day.
The team owns an ambitious roadmap, including:
As a Lead Software Engineer on this team, you’ll sit at the intersection of architecture, execution, and cross-team collaboration for one of Klaviyo’s flagship product areas.
As a Lead Software Engineer, you are the technical leader and primary interface between the Campaigns Configuration team and the broader engineering organization. You will:
You’ll spend your time balancing hands-on work (design docs, reviews, complex implementation) with guiding the team toward solid technical decisions, especially at our largest scales (including Black Friday / Cyber Monday, when we help customers send billions of messages).
Experience with marketing automation, messaging platforms, or analytics-heavy products is a plus, but not required.
You don’t need to know all of these on day one, but familiarity with several is helpful:
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Klaviyo helps eCommerce businesses sell more by using their data to power super-targeted, highly relevant email and advertising campaigns. Unlike other email or marketing automation solutions, we're really good at getting data out of your ecommerce platform - whether it's Shopify, Magento, a customer implementation, or something else. We let you combine that data with website behavior and information from other marketing tools, then use it to target, personalize, analyze, and optimize your marketing. And the best part is, we make it easy. Not 'six-months-of-development' easy or 'only-if-you-want-to-do-the-basics' easy. Just easy. Thousands of ecommerce stores like Kohler, Chubbies, Nomad, and Huckberry grow their revenue using Klaviyo. Learn how they're doing it at klaviyo.com.
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