At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
An exciting opportunity within the Security Strategy and Governance (SSG) team whose mission is to ensure the safety and security of our customers, partners and Klaviyos as well as deliver best in class technology solutions, infrastructure and services. This is achieved by providing a robust and secure technology foundation to do great work. We solve problems using technology, embrace automation, and support Klaviyo's continued scalability and sustainable employee growth in a rapidly evolving environment.
The SSG team assists the Global Security Services (GSS) organization in developing and refining information security strategy, creating metrics and reporting, coordinating cross-functional projects, and strategically aligning global information security initiatives with the broader CISO vision. The SSG team is highly collaborative and cross-functional, working closely with various functions within the GSS team (namely Security Risk and Trust, Security Product and Development, Global Protection Services and Security Intelligence Operations), Global Technology Solutions (GTS) team and the broader Klaviyo organization.
Your role will be a conduit between security reporting and supporting day‑to‑day security detection & response operations. Your main focus will be on building “source‑of‑truth” dashboards and metrics for the GSS organization; the rest of the time will also focus on triaging, enriching, and escalating security detections in partnership with the SIO team. The remit spans data engineering, business intelligence, security telemetry and operations so security leaders can make faster, better decisions on risk, reliability, and incident outcomes.
Reporting & Analytics
Your role will be to design, implement and manage data analytics and reporting dashboards using strategic tooling and processes, ingesting data from a wide range of GSS organization’s key source systems through APIs and creating management level reports and having those published for company wide consumption. You’ll be responsible for managing the analytics and reporting dashboards in GSS and providing solutions to take us into the future using tools to create trusted, robust and reliable reports that’s easy to access and understand. You’ll work closely with security experts as well as other Klaviyo functions to understand the data, ensuring it’s accurate and governed.
Security Intelligence
This role also necessitates a contribution to the Security Intelligence Operations team by supporting threat detection and response services. This is a hands-on role that involves triaging and responding to cyber threats and conducting investigations. As the individual develops and gains proficiency in this area, the scope of responsibilities will expand to include building detections, and contributing to threat hunts, digital forensics and incident response. As a member of the team, you will have the opportunity to work on complex security challenges and combat cyber threats specific to Klaviyo’s assets.
Reporting and Analytics
Security Intelligence
Program & stakeholder leadership
#LI-Hybrid #LI-JW1
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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Klaviyo helps eCommerce businesses sell more by using their data to power super-targeted, highly relevant email and advertising campaigns. Unlike other email or marketing automation solutions, we're really good at getting data out of your ecommerce platform - whether it's Shopify, Magento, a customer implementation, or something else. We let you combine that data with website behavior and information from other marketing tools, then use it to target, personalize, analyze, and optimize your marketing. And the best part is, we make it easy. Not 'six-months-of-development' easy or 'only-if-you-want-to-do-the-basics' easy. Just easy. Thousands of ecommerce stores like Kohler, Chubbies, Nomad, and Huckberry grow their revenue using Klaviyo. Learn how they're doing it at klaviyo.com.
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