We are looking for a candidate with phone experience in sales, who is fluent in both spoken and written English. This is a remote job position with a call center feel, so if you are dependable with an excellent work ethic, and a distraction-free workspace, you can work from the comfort of your own home.
This is a fixed-term employment contract from February to September. The role may be extended or converted to regular employment based on performance and business needs. You’ll undergo structured sales training and receive continuous coaching throughout the ramp-up period.
What You’ll Do
- Manage inbound and outbound warm calls (approx. 200+ weekly).
- Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
- Meet and exceed sales metrics and quality standards.
- Demonstrate exceptional communication skills with U.S. customers.
- Maintain accurate CRM records and uphold data protection policies.
Work Schedule
Operations run Monday–Friday, 7:00 AM–12:00 AM CST, and Saturday–Sunday, 8:00 AM–10:00 PM CST.
You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.
- You may be assigned to a rotating schedule within the company’s hours of operation.
- Shift adjustments may be made based on operational requirements; employees will receive 1–2 weeks’ advance notice when changes occur.
- The position may operate under a Compressed Workweek (CWW) or rotating schedule as allowed under DOLE-compliant arrangements.
- Standard hours may exceed eight (8) hours per day when placed under an approved CWW, and such hours will not be classified as overtime.
- Overtime, holiday work, and rest-day work shall be compensated in accordance with Philippine Labor Code Articles 87–90.
What We’re Looking For
- Proven ability to close sales and overcome objections
- Strong customer service and empathy skills
- Goal-oriented with strong adaptability
- Coachable and receptive to feedback
- Consistent achievement of performance targets
Qualifications
- High school graduate; college preferred
- Excellent written and spoken English
- At least 2 years of telesales or BPO experience
- Familiarity with CRM/VoIP tools (Google Suite preferred)
