Company Overview
LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, weâve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.
Position Overview
We are seeking a highly organized and detail-oriented Technical Documentation Specialist to create and maintain comprehensive, AI-ready documentation for a suite of interconnected software products. The ideal candidate will focus on producing accurate, scalable documentation that AI tools can translate into use cases for both beginner and advanced developers. Strong organizational skills and attention to detail are prioritized over deep platform-specific development experience, as the role emphasizes leveraging AI for efficient code testing, problem-solving, and documentation validation.