Senior Product Manager, Messaging Experience

This role will be based in Mountain View, San Francisco, or New York.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

The Messenger’s team mission is to empower professionals to nurture connections, exchange knowledge, and explore new opportunities through meaningful private conversations relevant to their professional sphere.

This role will own the end-to-end experience of how members start private conversations, reply to them, and manage those conversations in their inbox. You’ll work with cross-functional partners within design, engineering, product marketing, strategic finance, and operations to bring our ideas to life. Plus, partner with teams across consumer & customer lines-of-business to empower new ways to have productive private conversations. 

You’ll have the opportunity to modernize the messaging experience, from yesterday’s email-like heavy outreach to tomorrow’s chat-like experience, light-weight and delightful. In addition, you’ll help ensure that every inbox is valuable, which encourages valuable member<>member conversations and balances the need for relevant customer outreach. Your work will have a massive impact on helping members nurture existing networks, transitioning conversations around knowledge from public > private spaces, and helping customers find new opportunities through productive 2-way conversations with members (ex. hiring talent, finding new partners and leads). 

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works. 

Responsibilities

• End-to-End experience of consumer messaging, including how someone starts a conversation, how they reply, and how they manage the conversations in their inbox
• Modernize the messaging experience to transition messaging from email towards a chat-like experience
• Ensure every inbox is valuable by building experiences that elevates relevant outreach, managing the ranking AI that drives visibility, and maintain guardrails to balance member value and customer opportunity
• Bring new ideas to life, partnering with cross-functional teammates within Messenger & across consumer/business lines
• Monitor the health of the messaging product, including conversation funnels, and review A/B tests
• Become a full-stack builder, leveraging AI-tools for research, analysis, product jamming, prototyping, and experimentation

Basic Qualifications

• BS/BA Degree in a technology related field OR equivalent experience
• 4+ years of experience in product management or equivalent role

Preferred Qualifications

• 5+ years of experience in product management or equivalent role
• 2+ years building consumer experiences (messaging specific experience a plus, not required)
• Ability to evolve current experience and launch 0-1 new products
• Managed product that used AI ranking model for suggestion relevance
• Analytical experience launching and reviewing A/B tests, pulling data (SQL experience nice-to-have, can be learned), to transform insights into decisions

 Suggested Skills

• Consumer Product Experience
• Product Prototyping
• AI Ranking / Relevance

 

LinkedIn is committed to fair and equitable compensation practices.   

The pay range for this role is $151,000 to $246,000.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.   
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

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