Account Executive - Found

🏷️ Title: Account Executive

👫 Department: Found, Commercial. Reporting to the Head of Commercial, Found

💰 Salary: £40,000 - £60,000 base + 50%+ commission for high performers

🎁 Benefits & Culture: See here

🎥 Meet our CRO: Selling to care homes

📈 Equity: A very generous EMI share offering

🌴 Holiday: 26 days + bank holidays

💗 Mission: Elevate later life for everybody and build the care sector of the future

💻 Office Policy: Hybrid with a minimum of 2 core office days per week

🌍 Office Location: London Bridge, London, UK

🔍 The Opportunity:

Team Found is looking for a driven Account Executive to join their small but mighty team! Found is Lottie’s CRM platform, designed to help clients manage, prioritise, and forecast their occupancy and enquiries. This is an awesome opportunity for anyone who loves prospecting, demoing, and closing deals, while building strong relationships with new partners. You’ll have a huge amount of autonomy to drive new client acquisition and generate revenue, with support from every corner. You’ll have direct access to sales, product, engineering, the Founders, and the wider Commercial team.

💻 What does this role involve?

• Identify and prospect new potential clients and partners for Found by Lottie.

• Conduct engaging product demonstrations to showcase the value of Found.

• Manage the full sales cycle from initial contact to closing deals.

• Negotiate contracts and terms with new partners.

• Build and maintain strong relationships with new clients to ensure their long-term success with Found.

• Collaborate with the Customer Success team to ensure seamless onboarding for new partners.

• Provide market feedback and insights to the Product team to inform future development.

💪 What problems will you be solving?

• Driving new client acquisition and revenue growth for the Found platform.

• Ensuring successful new partner relationships from initial contact through to long-term engagement.

• Effectively communicating the value of Found through compelling product demonstrations and negotiations.

• Collaborating internally to ensure smooth onboarding and to provide valuable market insights for product development.

👀 We think you’ll be a great fit if…

• Proven experience in a B2B sales or business development role, ideally within a SaaS environment, with a track record of achieving sales targets.

• Comfortable owning the full sales cycle from prospecting all the way to closing.

• Excellent communication, presentation, and negotiation skills.

• Strong organisational skills and the ability to manage a sales pipeline effectively.

• Great collaboration skills, as you’ll be working with different departments, from Product and Tech to Customer Success and Marketing.

• A self-starter mindset, proactive in getting things done with a high level of attention to detail.

Sound like you but not quite 100%? Apply anyway - we're looking for potential and passion, not perfect CV match!

💔 This role isn’t for you if…

• You're not passionate about elevating later life for everybody – our mission is at the heart of everything we do.

• You prefer a highly structured environment with pre-defined solutions; we thrive on autonomy and proactive problem-solving.

• You're not comfortable owning the full sales cycle from prospecting to closing.

• You don't enjoy collaborating closely with various teams like Product, Customer Success, and Engineering.

• You're not excited about contributing to a product that has a huge impact on an important industry.

🔢 Lottie’s Interview Process

1. Screening interview led by Lottie’s Talent Acquisition Lead

2. First round interview led by Hiring Manager

3. Technical assessment interview with two members of Lottie’s commercial team.

4. Final interview with Will Donnelly (Lottie’s Co-Founder & CEO)

🤩 Candidate Experience: All candidates will be informed of their application status.

• Pre-Screen & First Interview: You'll receive an email notification, but no specific feedback will be provided at this stage.

• Hiring Manager Interview: If you are unsuccessful after this interview, you will receive constructive feedback via email.

• Case Study: If you are not successful after the case study, you'll receive constructive feedback via email and be offered a debrief call with our Talent Lead.

• Final Interview: For final-stage candidates who are not offered the role, we will provide your feedback live via a phone call.

🚀 Meet Lottie

Founded in London in July 2021, Lottie is a fast growth HealthTech start-up aiming to build the world’s first SaaS enabled marketplace for care and with a goal of allowing families to seamlessly book care online in a similar manner to reserving a holiday stay via Airbnb or Expedia.

Since launching in July 2021, Lottie has supported millions of care seekers find the right care for loved ones and has raised over £25m from leading venture capital funds including Accel, General Catalyst and Kindred, as well as from well known technology entrepreneurs including Mike Hudack (ex-CPTO of Deliveroo & Monzo) and Tom Blomfield (ex-CEO of Monzo Bank). More recently, Lottie was the acclaimed winner of LinkedIn and Startup.co.uk Top Startup awards.

As of today, Lottie offers three core products and services, including:

• Lottie (B2B2C Marketplace) - Free service that helps families find the UK’s best care homes and home care services.

• Found by Lottie (B2B Vertical SaaS) - AI-native OS software supporting care providers to effectively manage their enquiries, occupancy and finances.

• Seniorcare by Lottie (B2B Vertical SaaS) - Employee benefit helping companies deliver outstanding eldercare support to their employees.

🤩 Why Lottie?

• Career Opportunity - A career-defining opportunity to lead and shape the future of our flagship marketplace and tackle complex challenges across the stack!

• Early Hire Benefits - Be an early hire at one of the UK’s fastest growing startups and benefit from fast career progression, as well as a generous stock options package.

• Mission - Tech for good that aims to build the care industry of the future and to positively impact millions of peoples lives. Care is one of the final remaining large consumer industries that is yet to be disrupted and positively revolutionised by technology.

• Investors - Series A backed startup having raised £25m+ from tier 1 venture capital investors including Accel and General Catalyst.

• Global Opportunity & Scalability - Be part of a company that is solving a real tangible problem that every family around the world faces at some point in their life.

• People - Join a kind, talented and mission driven team that loves coming to work every day.

• Culture - Excellent employee compensation/benefits, hybrid office policy and outstanding company culture with a 5/5 employee review score on Glassdoor.

• Award Winning - Acclaimed winner of LinkedIn’s 2024 “Top Startups” and named “the UK’s number one startup for 2025” in Startup.co.uk 100 Index.

We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.