At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
We are seeking a detail-oriented and proactive communications intern to join Lyft's Communications team. In this role, you'll serve as a critical operational partner—helping us track media coverage, maintain reporter relationships, measure campaign impact, and ensure our communications machine runs smoothly. This is an opportunity to gain hands-on experience in corporate communications at a leading technology company, working directly with senior communicators on high-profile product launches, partnership announcements, executive visibility, social media and brand campaigns.
You'll be immersed in the full lifecycle of communications campaigns—from building media lists and tracking coverage metrics to coordinating logistics and generating insights that inform our strategy. If you're passionate about storytelling, love working with data, and want to understand how modern communications teams operate at scale, this role is for you.
Responsibilities:
- Strategic Analytics & Insights: Lead comprehensive measurement frameworks across all communications campaigns, tracking reach, sentiment, message resonance, and competitive share of voice. Synthesize media performance data into strategic recommendations and executive-ready reports for senior leadership, identifying trends that inform future campaign strategy and demonstrating communications' impact on business objectives.
- Media Ecosystem Strategy: Design and maintain a sophisticated media relationship management system across key verticals (tech, transportation, business, travel, lifestyle), including journalist mapping, coverage analysis, and relationship intelligence. Develop segmentation strategies to optimize team outreach and identify high-value media partnerships aligned with business priorities.
- Campaign Strategy & Execution: Drive tactical execution of integrated communications campaigns while contributing strategic recommendations on messaging, targeting, and timing. Develop pitch angles informed by news cycle analysis and reporter beat research. Manage complex project workstreams including media briefings, interview preparation, embargo coordination, and cross-campaign timeline orchestration to ensure flawless execution.
- Competitive Intelligence & Market Analysis: Build real-time monitoring systems to identify emerging narratives, competitive positioning opportunities, and industry trends. Conduct ongoing competitive communications audits and develop insights that inform proactive media strategy. Curate and analyze press coverage, broadcast segments, and social amplification to identify patterns and strategic opportunities.
- Social & Earned Media Integration: Collaborate with the social media team on coverage amplification, helping identify key moments for social activation (specifically on LinkedIn), tracking social conversation around announcements, and contributing to real-time response strategies during campaigns. Bridge earned and owned channels to maximize reach and engagement across the media ecosystem.
- Cross-Functional Business Partnership: Act as a strategic communications liaison across marketing, product, and business teams, translating communications outcomes into business impact metrics. Drive alignment on campaign timing, messaging consistency, and integrated go-to-market strategies. Facilitate knowledge sharing and ensure stakeholders understand how communications advances company objectives.
- Media Landscape Research & Innovation: Conduct strategic research on evolving media landscapes, journalist coverage patterns, industry benchmarking data, and emerging platforms. Generate insights that shape pitch strategies, identify white space opportunities, and keep the team at the forefront of communications innovation. Present findings and recommendations to inform team strategy.
- Operations & Team Enablement: Optimize team operations and knowledge management systems to enhance efficiency and effectiveness. Lead the evaluation, implementation, and adoption of AI tools and automation solutions to streamline recurring tasks such as media monitoring, reporting workflows, and database management. Identify process improvement opportunities and develop scalable systems that elevate team capabilities and campaign execution quality. Maintain press materials, media databases, and documentation repositories while building the infrastructure for more strategic, high-value work.
Experience:
- Currently enrolled in a full-time MBA program, with a graduation date between December 2026 and Summer 2027 (required).
- Strong organizational skills and exceptional attention to detail—you're comfortable juggling multiple priorities, tracking deliverables, and ensuring nothing falls through the cracks.
- Analytical mindset with ability to work with data, spot trends in media coverage, and translate metrics into clear narratives.
- Excellent written and verbal communication skills with ability to distill complex information into concise updates.
- Proficiency in Excel/Google Sheets for data tracking and analysis; experience with media monitoring tools (Meltwater, Cision, etc.) is a plus.
- Demonstrated interest in public relations, media, or corporate communications through coursework, internships, or relevant projects.
- Strong understanding of the current media landscape including traditional outlets, digital-first publishers, podcasts, and social platforms.
- Self-starter mentality—you take initiative, ask thoughtful questions, and find solutions rather than waiting to be told what to do.
- Comfort with ambiguity and ability to adapt quickly in a fast-paced, dynamic environment.
- Passion for technology, transportation, or consumer brands is a plus.
Benefits:
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to holidays, interns receive 2 days paid time off and 3 days sick time off
- 401(k) plan to help save for your future
- Subsidized commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. #Hybrid
The expected base pay range for this position in the New York City area is $39-$41/hour. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
