Head of Solutions Architecture

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love.

Head of Solutions Architecture

You will lead and scale the Solutions Architecture function within Professional Services while partnering closely with Sales. You will define the vision, operating cadence, and team capabilities that drive successful pre and post sale engagements with K 12 districts.

Responsibilities

In this role, you will be responsible for driving towards the following outcomes:

• Build a metrics driven solutions architect operating model that clearly demonstrates impact on deal velocity, deal size, win rates, implementation quality, and renewal outcomes, along with a consistent reporting cadence to Sales and PS leadership.

• Define the end to end vision of success for Solutions Architects including clear expectations, competencies, and performance standards across pre sale solutioning, instructional workflow design, technical reviews, and post sale implementation support.

• Prepare and upskill the SA team to support both SaaS and services based offerings by strengthening their consultative, instructional, technical, and implementation readiness capabilities.

• Serve as the connective tissue between districts and internal teams by translating field insights into product, implementation, and sales strategy, and by reinforcing what successful district implementations should look like at MagicSchool.

• Increase SA effectiveness in high impact district engagements such as demos, workshops, RFPs, pilots, and renewal rescues to support long education sales cycles.
  

Skills & Qualifications

To be successful in this role, you’ll bring the following skills and qualifications:

• Demonstrated ability to build processes and operating rhythms in ambiguous or zero to one environments.

• Demonstrated success supporting strategic district engagements such as RFPs, pilots, workshops, or technical reviews.

• Strong understanding of K-12 district landscapes including curriculum, instructional workflows, technical requirements, and AI in education.

• Ability to influence cross functional stakeholders and align teams without authority.

• Excellent communication and presentation skills with the ability to represent the district voice internally and externally.
  

Experience

Required

• Experience in education, EdTech, instructional technology, or K-12 implementation environments.

• Experience coaching teams in consultative storytelling, technical credibility, and high stakes presentations.

• Experience managing Solutions Architects, Sales Engineers, or similar technical customer facing teams.

• Experience working across pre sale and/or post sale motions in K-12 SaaS or services organizations.

• Experience collaborating closely with Sales and Professional Services in complex or long cycle sales contexts.

• Experience building or improving team processes, operating cadences, or performance frameworks.

• Strong technical aptitude, with an understanding of AI tools, SSO, LMS, LTI integrations, and district IT landscapes.

Nice to Have

• Prior experience as a Solutions Architect or Sales Engineer in K-12.

• Experience shaping or scaling an SA function.

• Experience partnering closely with Product to translate field insights into roadmap direction.

• Experience in both SaaS and services organizations.

• Experience coaching teams on high visibility demos and district-facing communication.

Why Join Us?

• Work on cutting-edge AI technology that directly impacts educators and students.

• Join a mission-driven team passionate about making education more efficient and equitable.

• Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live.

For full time employees:

• Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need.

• Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums.

• Every employee is offered generous stock options, vested over 4 years.

• 401k match & monthly wellness stipend.

Our Values:

• Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.

• Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.

• Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.

• Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.

• Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.

• Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.

• Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.