French Customer Care Representative

Do you want to join a rapidly growing company and kickstart your career?

Are you capable of establishing, developing and maintaining positive business and customer relationships?

Ça y est!

ManpowerGroup Greece, on behalf of our client, one of the largest BPO companies, is looking for French Speaking Customer Care Representatives!

📌 Company’s HQ: Athens

📍 Working Model: Remote or Hybrid in Greece

🖋️You will be reporting to: Operations Manager.

What you will do:

Handle customer inquiries via email and chat, giving prompt answers to customer questions.

  More specifically:

·       Provide assistance, resolve complaints, answer questions in the best interest of the customers.

·       Collect prompt and accurate customer feedback

·       Follow communication procedures, guidelines, and policies

·       Keep accurate records of customer interactions and transactions in the CRM system

·       Address and resolve customer complaints or concerns in a professional and timely manner

·       Maintain a high level of company product knowledge to effectively answer customer queries