Location requirements
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
Maven is looking for an experienced, strategic, and dynamic Director of Client Delivery to lead our Client Delivery Manager team. In this role, you’ll set the vision and drive the execution of our client delivery strategy to ensure operational excellence, client satisfaction, and scalable growth across our portfolio. You’ll lead a team of high-performing Client Delivery Managers, empowering them to deliver seamless onboarding experiences.
As a senior leader, you’ll collaborate closely with cross-functional partners across Product, Operations, and Technology to refine delivery processes, optimize performance, and enhance the overall client experience. This highly visible role offers the opportunity to shape how Maven delivers value to its clients both today and in the future.
As a Director of Client Delivery at Maven, you will:
We’re looking for you to bring:
The base salary range for this role is $170,000 - $200,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
This role requires active work authorization in the US.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected].
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Maven is the digital clinic empowering women with expert, convenient, and compassionate healthcare. Named as one of Fast Company's "10 Most Innovative Healthcare Companies in 2018", Maven operates an on-demand consumer marketplace offering video appointments and private messaging with Maven's proprietary women's and family health practitioner network, as well as a comprehensive family benefits platform, Maven Maternity, which advances women in the workforce and makes it easier for parents to start and grow a family during a critical time in their careers. Maven Maternity's unique clinical programs combine the latest in technology and design, and leverage Maven's unique network to support new parents through fertility, pregnancy, postpartum, return-to-work, miscarriage, adoption, and surrogacy - ultimately driving both positive health and economic outcomes for individuals and major employers.
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