Clinical Operations Specialist – Provider Relations
Location: Field-based, U.S. (Weekly Travel Required) 80%- 100% travel required
Company: Medsien
About Medsien
Medsien is transforming how healthcare is delivered beyond the hospital walls. We are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection.
Through our hybrid approach—combining certified care partners with AI-powered dashboards, seamless EHR integration, and device connectivity—we help providers offer continuous, proactive care to patients with chronic conditions. Our mission is simple: help patients stay healthier, at home, and connected to their care teams while easing the workload for providers and practices.
Why this role matters
As a Clinical Operations Specialist – Provider Relations, you’ll play a key role in helping clinics bring Medsien’s programs to life. This is a great opportunity for someone with a healthcare background who loves working with people, enjoys being on the move, and wants to grow their career in operations and provider relations. You’ll be the face of Medsien on the ground—visiting clinics, supporting staff training, and helping practices feel confident using ou
What You’ll Do
- Visit clinics weekly to introduce and support Medsien’s remote care programs.
- Deliver hands-on training to clinic staff and answer questions in real time.
- Build strong relationships with providers and clinic teams to encourage engagement.
- Troubleshoot issues on site and provide feedback to internal teams.
- Support program launches and help ensure practices feel confident and supported.
- Weekly travel to different provider sites across the U.S. Roughly 80% of the time.
What You’ll Need
- 1–3 years of experience in a healthcare setting (e.g., clinical support, medical assisting, care coordination, practice operations, or similar).
- Strong communication and relationship-building skills with both clinical and administrative staff.
- Comfort working independently while traveling and visiting clinic sites.
- Willingness to learn about remote care programs, EHR systems, and Medicare billing.
- Clinical training or hands-on experience in a patient care environment is required.
- A positive, proactive attitude and interest in growing your career in healthcare operations.
- Familiarity with EHR systems or remote care is a plus, but not required.
What Success Looks Like
- Clinic staff feel supported and confident using Medsien’s programs.
- Providers trust you as their main point of contact for on-site questions.
- Programs are up and running smoothly, and clinics continue to expand their participation.
- You bring Medsien’s values of Trust, Harmony, and Empathy to every interaction.
What you get
- Competitive salary
- Comprehensive medical, vision, and dental coverage
- Generous PTO policies
- Fully remote work opportunities
- Training, mentorship, and coaching from leadership
