Mercier Consultancy MD is thrilled to announce exciting job opportunities for Chinese Speaking professionals looking to work in Greece! We offer a fully paid relocation package to help you start your new career adventure in a beautiful and vibrant country. In this role, you will engage with our Chinese-speaking clients, providing exceptional service and support, and becoming a key part of our team.
Key Responsibilities
- Serve as the primary point of contact for Chinese-speaking clients, addressing inquiries and providing information through various communication channels.
- Assist clients with services, products, and support needs, ensuring a positive customer experience at all times.
- Document customer interactions and feedback accurately in our CRM system for future reference and quality assurance.
- Work closely with various departments to ensure clients receive timely and efficient support.
- Stay up-to-date about company offerings, industry trends, and local insights to better assist customers.
- Contribute to team goals and participate in initiatives aimed at enhancing customer service quality and efficiency.