Dutch Speaking Customer Service for HealthTech Company - Work Remote In Greece

Mercier Consultancy MD is excited to offer an opportunity for Dutch Speaking Customer Service Representatives for a leading HealthTech Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about healthcare technology and customer service. As a member of our dedicated team, you will assist customers in navigating their inquiries related to health technology products and services while communicating effectively in Dutch.

Key Responsibilities

• Manage customer inquiries related to health technology products, services, and functionalities via phone, email, and chat in Dutch.
• Provide comprehensive information on product features, usage guidelines, and troubleshooting.
• Assist customers with account-related questions and technical support as necessary.
• Resolve customer issues and complaints efficiently, ensuring high levels of satisfaction.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with technical teams to provide timely feedback and improve customer experiences.
• Stay updated on new product developments and healthcare industry trends to offer informed support.