German Speaking Customer Support - AI Tech | Work In Greece

Mercier Consultancy MD is excited to announce a vacancy for a German Speaking Customer Support Representative in the cutting-edge field of AI technology, based in the stunning environment of Greece. This position is perfect for individuals who are passionate about technology and keen to assist our German-speaking clients with their inquiries and support needs while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients across various platforms, including phone, email, and live chat.
• Assist customers with inquiries related to AI technology products and services, ensuring comprehensive and accurate responses.
• Effectively resolve customer issues and complaints to enhance satisfaction and loyalty.
• Document all customer interactions meticulously in our CRM system for ongoing service improvement.
• Collaborate with technical teams to provide accurate solutions and escalate issues when necessary.
• Stay informed about industry trends and product developments to provide informed recommendations to clients.