Senior Product Manager - Personal Banking

Mercury has long been celebrated for revolutionizing how startups experience the magic of banking*. In April 2024, we took things a step further with the launch of our consumer banking offering - and it’s been a game-changer, quickly becoming one of the fastest-growing segments at Mercury.

Now, we’re looking for a Senior Product Manager to join our Personal Banking team and help us shape and scale the consumer banking offering to the next level. This is an opportunity to work on creating a holistic high-scale consumer banking program, from user-facing experiences that feel magical to the tooling that powers them behind the scenes across risk, support, compliance, and more.

This role demands a mix of vision, empathy, and an intuitive grasp of user needs, both today and tomorrow. You’ll dive deep into building new small- and large-scale products for personal customers, and the complexities of domestic and international banking networks, quickly uncovering issues, crafting solutions, and championing their importance across teams. Your ability to wield data with precision will be key to prioritizing and justifying a product roadmap that delivers unparalleled user experiences and integrations.

Collaboration is at the heart of what you’ll do. You’ll work closely with internal teams and external partners to design solutions that feel effortless to users, even when the underlying systems are anything but simple. The ultimate goal? To create a banking experience that users describe as secure, reliable, thoughtful, and yes, even magical.

If you’re passionate about building elegant solutions to complex problems and creating products that make people’s financial lives better, we want to hear from you. Ready to shape the future of personal banking with Mercury? Let’s make it happen.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As part of the journey, we would expect you to:

• Co-own with design and engineering an ambitious product roadmap for consumer banking products - from 0→1 ideas to continuous improvements and scaling the consumer program
• Prioritize areas of product investment using a range of qualitative and quantitative inputs, often to make tradeoffs in a highly ambiguous environment
• Be a collaborative powerhouse across Mercury, ensuring stakeholders are aligned on the vision of Personal Banking and feel joint ownership over strategy and results
• Work across product surfaces - growth, risk, and core product - and dimensions - mobile and web products - and help us tie it all together
• Clearly communicate technical and non-technical product specifications for personal banking product improvements/features to enable efficiency across a wide breadth of stakeholders
• Identify opportunities to improve the consumer product experience, enabling both larger and smaller-scale projects
• Drive accountability - hold yourself and others accountable in service of great work

Some things that might make you successful in a role like this:

• 7+ years of relevant product management experience in a financial technology company
• Experience working on directly regulated products in the banking, insurance, wealth management, or treasury space at a growth-stage startup across a variety of different product areas (risk, growth, mobile, core banking, etc.)
• Be technically inclined or comfortable enough with technical concepts to produce detail-oriented requirements that enable your team to ship high-quality features
• Be able to balance a deep technical understanding of product and partner requirements with user empathy
• Be able to take complex problems and distill them into first principles
• Be capable of managing multiple projects simultaneously while keeping a high bar for execution and customer experience

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $200,700 - $250,900

Canadian employees (any location): CAD 189,700 - 237,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

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