[Job - 27054] Software Architect, Brazil
•Ciandt· 5h
💻 Engineering📝 Contract👔 Executive🇧🇷 Brazil
5h ago
Minderacraft·about 2 months ago
We are looking for Senior Backend Engineers to help build and evolve the core communication and automation systems powering the M&S Contact Centre.
You will work on telephony integration, voice/IVR automation, NLP/intent workflows, and backend microservices that directly support ~500 customer service agents.
The ideal candidate has strong experience in Java/Kotlin, hands-on expertise with Twilio / communication APIs, and exposure to Google CCAI or customer service platforms.
Location: Remote / India
Open Roles: 2 Positions
Experience: 6–12+ Years