DevOps Engineer - Remote (Req. #746, #747)

Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success. We specialize in agile software development, cloud professional services, and creating our own innovative products. We are proud to be recognized as the #1 Software Developer in the 2023 RBJ's Book of Lists and ranked 27th in Rochester Chamber’s Top 100 Companies. Additionally, we have maintained our certification as a Great Place to Work for consecutive years in a row. Our list of satisfied clients and #ROCstar employees are both rapidly growing— Are you next to join our team?

Mindex’s Software Development division is the go-to software developer for enterprise organizations looking to engage teams of skilled technical resources to help them plan, navigate, and execute through the full software development lifecycle.  

We are seeking a skilled DevOps Engineer to support and scale modern AI-powered platforms, including AI/ML services and Virtual Agent systems.

Essential Functions
This role focuses on building reliable CI/CD pipelines, automating cloud infrastructure, and ensuring high availability, security, and performance across cloud-native, distributed environments. You will collaborate closely with software engineers, data scientists, and product partners to deliver resilient, scalable platforms that power intelligent applications.

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines using GitHub Actions, GitOps, GCP-native tools, Azure DevOps, and Jenkins.
• Develop, automate, and maintain infrastructure as code across multi-cloud environments (GCP, Azure; Kubernetes, Cloud Run, AKS, GKE).
• Build, deploy, and operate containerized services, ensuring health, security, scalability, and high availability.
• Integrate tools, platforms, and APIs to streamline operations across AI/ML and virtual agent ecosystems.
• Develop and maintain automation scripts and tooling using Python, Shell, and Java/Groovy where appropriate.
• Monitor system and application health, implement proactive alerting, and continuously improve reliability and performance.
• Troubleshoot infrastructure, networking, and deployment issues across cloud services and application stacks.
• Collaborate with engineering and product teams to optimize release processes and platform reliability.
• Promote DevOps best practices and maintain clear documentation for system architecture, operations, and troubleshooting.