Senior Technical Program Manager

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software.

Application Modernization Platform (“AMP”) is a MongoDB offering that modernizes our customers’ legacy relational applications to a modern architecture, platform, and stack underpinned by MongoDB using a combination of software, processes, and engineers. In this offering, the people and software are inextricably linked and cannot be separated. AMP delivery teams consist of application delivery engineers and a project manager who work onsite with the customer to modernize one or more of the customer’s applications in an accelerated timeframe. Our delivery teams leverage a mix of AI and deterministic custom tooling to expedite application delivery.

MongoDB has various AMP delivery teams globally, supported by a small, central, non-customer-facing unit: the AMP Delivery Excellence team. This team elevates delivery effectiveness by developing and implementing the Application Transformation Framework (ATF), MongoDB's standardized process for modernizing applications. The team also creates tools to systematically track project delivery effectiveness, pinpointing inefficiencies that then drive product engineering and process improvements. Utilizing this data, the team collaborates with MongoDB’s internal Product Engineering team to shape the AMP product roadmap based on identified needs. Furthermore, the team uses AI to develop and evolve simulation applications that mimic common customer modernization challenges, helping to clearly identify product gaps and test the new features implemented by the Product Engineering team to address them. The team will also develop and evolve reusable developer tools for delivery engineers to use on customer projects to speed up the implementation of everyday project application transformation tasks.

As a critical member of the AMP Delivery Excellence team, the Senior Technical Program Manager will own and drive the team's operating rhythm, manage core programs, and ensure the successful execution of the team's strategic initiatives, collaborating closely with Modernization Engineers in the team and the Practice Lead. This role is pivotal in orchestrating the team's efforts to enhance delivery effectiveness across the entire AMP practice.

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model., and you will often be collaborating with stakeholders in other regions and time zones.

Position Expectations

• Drive Operating Rhythm & Governance. Create and manage plans, priorities, and backlogs for the Delivery Excellence team's programs. Establish and lead recurring status and governance meetings, preparing materials to review program information with key internal stakeholders, ensuring clear visibility, accountability, and alignment
• Manage Program Reporting. Periodically report on program status in a concise and actionable manner, documenting progress as per established best practices (e.g., meeting minutes, plan updates, status reports) to maintain stakeholder alignment
• Drive Program Execution. Be self-sufficient and proactive in a small, dynamic team, taking full ownership and accountability to drive program deliverables from inception to completion, including running Agile sprints for development of software and other assets that aid the team’s mission
• Manage Enablement Program Rollout. Coordinate the end-to-end logistics and execution of enablement courses (in-person and virtual), including scheduling, resource planning, and managing the verification/assessment tracking process
• Oversee Delivery Metrics & Telemetry. Drive the process for defining, collecting, and reporting on key delivery effectiveness metrics, liaising with field-facing project managers to ensure timely and accurate data capture for internal analysis
• Manage Enhancement Request Process. Closely collaborate and partner with the Technical Program Manager (TPM) in MongoDB’s Product & Technology (P&T), to administer the registry of evidence-based product enhancement requests, using tools like JIRA to manage the backlog, track status, and facilitate joint prioritization activities
• Administer ATF Knowledge Base. Own the administration of the internal Application Transformation Framework (ATF) website, ensuring all process maps, artifacts, and tooling documentation are kept up-to-date as the single source of truth
• Manage Stakeholder Communications. Own and execute the team's communication plan, including publishing internal updates (e.g., 'AMP Delivery Digest'), managing internal help channels, and organizing community calls

Skills Requirements

• Agile & Project Management. 6+ years of project management experience with enterprise-scale software solutions, large-scale software engineering, and/or consulting services delivery experience, directing full-stack development teams, managing stakeholders, addressing blockers, and general planning and execution
• Project Management Tools. Advanced proficiency in collaboration, tracking, and backlog management tools, particularly JIRA and Confluence (or similar), for managing sprints, tracking tasks and priorities, and building a structured knowledge base
• Technical Competency. Strong understanding of the software development lifecycle (SDLC), CI/CD, and modern application architectures. Must be able to facilitate technical discussions and drive alignment between engineering and field teams
• Process Improvement. Demonstrated ability to define, instrument, and track program metrics to measure effectiveness, identify bottlenecks, and drive continuous process improvement.
• Data Analysis. Familiarity with data analysis or business intelligence tools for creating dashboards and tracking metrics
• Stakeholder Management. Demonstrated skill in managing expectations for complex technical programs, building consensus, and driving alignment across multiple internal teams and leadership levels
• Facilitation & Reporting. Excellent facilitation and presentation skills, with the ability to run effective governance meetings and translate complex program status into clear, concise reports and updates for stakeholders

Bonus Skills

• Program Management. Experience managing a portfolio of interrelated internal projects, including cross-project dependency and risk management
• Java & MongoDB. Knowledge and prior exposure to Java and MongoDB technology
• Technical Enablement Delivery. Experience in coordinating or managing the logistics of technical training or enablement programs
• Technical Documentation. Experience in managing and structuring technical documentation, release notes, or internal process wikis
• AI Projects. Exposure to AI-based technologies and project solutions

Key Competencies

• Cross-Functional Collaboration. Ability to partner effectively with Product Management, Engineering, and field-facing teams to drive alignment and deliver results
• Exceptional Communication. Strong organizational, technical writing, and verbal communication skills; can distill complex program updates and processes into clear, concise documentation and stakeholder communications
• Problem-Solving & Orchestration. A systems-thinker with a passion for identifying process bottlenecks, analyzing root causes, and orchestrating solutions to improve team effectiveness
• Ownership & Accountability. A 'can-do' attitude with the ability to be self-sufficient, manage competing priorities, and hold stakeholders accountable for timelines and deliverables in a matrixed environment
• Enablement Mindset. A strong desire to act as a force multiplier, managing internal programs that elevate the skills and effectiveness of the entire delivery organization
• Data-Driven. An analytical approach to defining and measuring program success, using telemetry and feedback to drive continuous improvement

Additional Considerations

Due to the highly regulated nature of our industry, successful candidates may undergo enhanced background checks and security screenings. MongoDB is committed to providing a supportive, enriching work environment with a focus on employee well-being and growth.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 426058