Customer Success Associate
•Sitemate· 14h
🎧 Support⏰ Full-time🌱 Entry Level💰 $85k-85k🇺🇸 Austin, USA
14h ago
Nash·3 months ago
We’re hiring an Event Marketing Manager who thrives on creating experiences that connect people and drive business impact. You’ll become a key member of our marketing team and operations by managing Nash’s event program and bringing our brand to life across conferences, partner activations, customer gatherings, and internal events. This role is for someone who loves to build, organize, and execute, and is fired up to turn every event into measurable momentum for the business.
This is a hands-on role for someone who loves fast-paced work, creative problem-solving, and is incredibly proactive. You’ll support Nash’s global event strategy while owning the planning, coordination, and execution of events across different audiences, functions, and regions.
You’ll manage logistics, coordinate marketing campaigns around key events, track results, and work cross-functionally with Leadership, Sales, and Operations to make sure each event drives measurable impact.
You’ll also play a key role at our San Francisco HQ by helping manage and host customers, recruits, and internal events.
Event Planning & Execution
Manage Nash’s annual event calendar, including conferences, partner activations, customer dinners, and internal gatherings.
Oversee logistics from planning through on-site execution, coordinating vendors, budgets, and materials.
Develop project plans for each event, anticipate needs, and keep teams aligned.
Frequent travel (25%+) as needed for conferences, customer events, and other Nash-sponsored programs.
Campaigns, Attendee Management & ROI
Partner with other members of the marketing team to build pre- and post-event campaigns across email, paid, and social.
Manage attendee lists, coordinate lead capture, and ensure CRM accuracy for Sales follow-up.
Support post-event workflows such as follow-ups, thank-you notes, recaps, and data clean-up.
Track results for each event including leads, meetings, opportunities, and pipeline influence.
Creative & Brand Experiences
Oversee the design and production of collateral, signage, swag, and branded materials.
Capture live content like photos, short clips, and social posts to extend reach.
Work with designers and contractors to maintain consistent visual quality across all materials.
Internal, Customer & Partner Events
Plan and run internal events such as company onsites, all-hands, and team celebrations in partnership with Leadership and Operations.
Support customer and partner events, including advisory board meetings, executive dinners, and customer onsites.
Plan and support special occasions involving hosting customers, partners, recruits, and other members of the Nash community at our San Francisco office
Manage, source, and replenish inventory of Nash swag, event materials, and more
Based in the Bay Area and able to work regularly from Nash’s San Francisco office.
3+ years of experience in B2B event, field, or experiential marketing, ideally in SaaS or tech.
Proven ability to manage multiple events, deadlines, and stakeholders with precision.
Experience with project management tools like Notion, Asana, or Monday.com.
Experience with event campaigns, attendee management, and CRM tools such as HubSpot or Salesforce.
Strong communicator who can handle logistics, creative coordination, and cross-team collaboration.
Creative, resourceful, and proactive, with a genuine interest in live experiences.
Able to travel frequently (25%+) to help represent Nash across the US and our global regions
Startup or scaling-stage experience preferred.
Last mile is a $500B industry powering digital commerce but managed largely with self managed API integrations. Nash approaches last mile orchestration with information completeness solutions from checkout, courier management, customer engagement, and post-purchase experience. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes.
We are working towards a mission of processing a double digit percentage of every physical last-mile transaction. We achieve this by providing top of the market modules for each step of the customer journey and leveraging the network effects from having more information that allows traditional competitors to collaborate. It’s a big mission, but we are already seeing strong market pull as we are already serving some of the largest retailers in the world like Walmart, 7-Eleven and Woolworths.
Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and has raised funding from top investors, including Y-Combinator and a16z, to build the world’s best logistics infrastructure platform. We are based in SF.
✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance