We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

We are seeking a detail oriented and proactive Lead Procurement Specialist to join New Relic. In this role you’ll be responsible for sourcing, purchasing, and managing software licenses, IT and facilities equipment, and related services to support our sales, finance, engineering, and operations teams. Your role will be crucial in ensuring cost effective procurement processes while maintaining high quality standards and compliance with company policies.

What you'll do

Procurement Strategy: Develop and execute procurement strategies for software licenses, IT hardware, and services to meet operational requirements and cost efficiency goals.
Vendor Management: Identify, evaluate, and select vendors and negotiate contracts and agreements that align with company policies and objectives, and ensure competitive pricing and favorable terms.
Purchase Orders and Contracts: Create and manage purchase orders, contracts, and agreements and ensure accuracy and compliance with company policies and legal requirements.
Budget Oversight: Support FPA team to track procurement expenditures. Report on budget variances and cost saving initiatives to management.
Risk Management: Assess and mitigate risks associated with software procurement, vendor relationships, and contract negotiations. Ensure compliance with cybersecurity and data protection requirements.
Process Improvement: Continuously evaluate and improve procurement processes and workflows to enhance efficiency, reduce procurement cycle times, and streamline operations. Identify automation opportunities.
Supplier Relationships: Build and maintain strong relationships with software vendors and service providers. Monitor vendor performance and conduct regular vendor reviews to ensure service level agreements are met.
Compliance and Documentation: Ensure all procurement activities adhere to company policies, industry regulations, and legal requirements. Maintain accurate procurement records and documentation.

This role requires

Minimum of 6 years of work experience in procurement process
Bachelor’s degree in a relevant field.
Proven experience as a procurement specialist, purchasing agent, or similar role in a software company or IT environment.
Strong knowledge of software licensing models, IT hardware procurement processes, and contract negotiation principles.
Experience with procurement software and tools (e.g., ERP systems, contract management software like Netsuite, Workday, Coupa etc).
Excellent communication skills and ability to collaborate effectively with internal stakeholders and external vendors.
Analytical mindset with strong problem solving skills and attention to detail.

Bonus points if you have

Adaptability to thrive in a fast paced and changing environment typical of the software industry.
Certification in procurement (e.g., CPSM, CSCP) is a plus

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Procurement Specialist - SaaS

About this role

Benefits

About New Relic