We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your Opportunity

We are seeking an experienced and highly collaborative Data Program Manager to orchestrate our most critical data initiatives. This pivotal role will act as the central point of contact for programs spanning our Analytics, Data Science, AI Foundations, and Data Governance teams. You will be responsible for the successful planning, execution, and delivery of complex programs, working in close partnership with our Data Engineering team and engaging directly with executive-level business stakeholders. The ideal candidate excels at navigating cross-functional dependencies and translating strategic business objectives into actionable data programs.

What You’ll Do

Develop and execute a unified data program roadmap that supports the strategic goals of our Analytics, Data Science, and AI initiatives. Define program scope, objectives, and deliverables in collaboration with team leads.
Serve as the primary liaison between technical data teams and executive leadership. Effectively communicate program status, risks, and strategic value to business stakeholders, ensuring alignment and buy-in.
Lead and coordinate complex, cross-functional programs across Analytics, Data Science, AI Foundations, and Data Governance teams. Foster strong partnerships with Data Engineering to ensure foundational support for all initiatives.
Champion and facilitate the implementation of data governance policies across all data programs, ensuring data quality, integrity, security, and compliance in partnership with the Data Governance team.
Proactively identify and mitigate potential risks, roadblocks, and dependencies between teams. Develop contingency plans to ensure program milestones are met.
Define and track key performance indicators (KPIs) that measure the business impact and success of data programs. Provide clear, concise reports and presentations to senior leadership.
Develop and manage the data program budget and advocate for the resources needed across teams to achieve program goals.

Your Qualifications

Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.
10+ years of experience in program management, with a proven track record of successfully delivering complex, data-focused programs in a multi-team environment.
Strong understanding of the data lifecycle and principles of data governance, data quality, and data architecture. Familiarity with the needs of analytics, data science, and AI/ML projects.
Proficiency in project and program management methodologies such as Agile, Scrum, and Waterfall.
Experience with data management tools and platforms (e.g., SQL, Python, R).
Familiarity with data visualization tools (e.g., Tableau, Power BI).
Exceptional leadership skills with the ability to influence and align teams and senior stakeholders without direct authority.
Excellent verbal and written communication skills, with a demonstrated ability to articulate complex technical concepts and program details to an executive audience.
Strong strategic and analytical thinking skills, with the ability to connect the work of individual data teams to broader business objectives.
Proven ability to identify, analyze, and solve complex organizational and technical challenges in a fast-paced environment.
A highly collaborative individual who can build and maintain strong working relationships across technical and business functions.

Preferred Qualifications:

Master's degree in a related field.
Relevant certifications such as PMP (Project Management Professional) or Certified Data Management Professional (CDMP).
Experience working in B2B SaaS with consumption-based pricing models.
Knowledge of cloud platforms (e.g., AWS, Azure, GCP) is a plus.

Please note that visa sponsorship is not available for this position.

#LI-GK1 #LI-hybrid

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$157,000—$196,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Principal Data Program Manager

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