DevOps Engineer, CX

Location: Cochabamba, Bolivia

Hybrid: Two days per week working at the office, Three days from home

So, what’s the role all about?

As a DevOps Engineer, you’ll be at the forefront of managing and enhancing our Cloud Infrastructure and CI/CD pipelines.
You’ll have a direct impact on the performance and reliability of our applications by optimizing the way we build, deploy, and manage them.
The role will work closely with DevOps team members based in the US and form part of a follow-the-sun support escalation model for infrastructure issues.

How will you make an impact?

• Cloud Infrastructure Management: Lead the design, implementation, and maintenance of scalable, highly available, and cost-efficient cloud infrastructure on AWS.
• Infrastructure as Code (IaC): Champion the use of CloudFormation and Terraform to provision and manage infrastructure resources in a secure, repeatable, and automated manner.
• Containerization & Orchestration: Oversee the deployment, scaling, and management of containerized applications, ensuring optimal performance and fault tolerance.
• CI/CD Pipeline Development: Own and continuously enhance the CI/CD pipeline, leveraging tools like Jenkins, GitHub Actions, to automate build, test, and deployment workflows.
• Version Control & Collaboration: Manage source code and collaborate efficiently using Git, ensuring best practices and streamlined workflows across teams.
• Scripting & Automation: Develop advanced automation scripts in Python, Groovy, Shell, and JavaScript to improve system efficiency, eliminate manual tasks, and automate complex workflows.
• Monitoring & Logging: Design and implement robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK) to ensure system health and performance, proactively identifying and resolving issues.
• Collaboration: Collaborate with R&D teams (developers, architects, and product managers) to ensure smooth integration and continuous delivery of new features and updates.
• Security: Lead the implementation of security best practices, ensuring compliance with internal and external standards, and driving improvements in infrastructure and application security.

Have you got what it takes?

• Experience: 3+ years of hands-on experience in DevOps or a related field, with a proven track record in managing cloud infrastructure and CI/CD pipelines at scale.
• Cloud Platforms: In-depth experience with AWS services and a strong understanding of cloud security, cost management, and best practices.
• IaC Tools: Strong experience with CloudFormation and Terraform for provisioning and managing infrastructure. AWS CDK experience is a plus.
• Containerization & Orchestration: Expertise in containerization technologies such as Docker and orchestration platforms like EKS/ECS.
• CI/CD: Advanced hands-on experience with Jenkins, GitHub Actions, with a deep understanding of pipeline design, optimization, and troubleshooting.
• Scripting & Automation: Advanced proficiency in scripting languages such as Python, Groovy, Shell, and JavaScript, with a focus on automating infrastructure management and application deployment.
• Monitoring & Logging: Experience implementing robust monitoring and logging solutions (e.g., Prometheus, Grafana, ELK stack) to ensure real-time visibility into system performance and health.
• Strong communication skills with fluency in English, and the ability to effectively collaborate with global teams, providing technical insights and clear documentation.

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