Executive Assistant, CX

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Location (Hybrid Position) – Hoboken, NJ, Sandy, UT, Atlanta, GA, Richardson, TX

Position: Executive Assistant

NICE is currently seeking a high-energy, high-performing, self-starter Executive Assistant to support our newly appointed President, P&T.

We are not looking for just the basic administration support but rather a quick thinker who understands business needs and can act accordingly with little guidance. This position requires attention to details and ability to multi-task while interacting with a smart and dynamic C Level individual. The Executive Assistant acts as a trusted partner, handling sensitive information and facilitating communication across the Global Customer Operations organization and within NiCE.

Responsibilities

· Heavy calendar management and ability to prioritize activities by understanding business needs.

· Make travel arrangements and handle expense reports

· Assist in coordinating management meetings, offsites, customer meetings, client events etc.

· Facilitate smooth communication between the COO and the Executive Leadership team.

· Screen and prioritize incoming calls, email and correspondence, responding if appropriate

· Draft and polish presentations and critical correspondence

· Assist in tracking key projects and deliverables to ensure timely completion

· Special projects including research and reporting

Qualifications

· Proven experience supporting senior executives in a large multi-national organization.

· Ability to work in a fast moving, dynamic environment and quickly shift gears as priorities change.

· Quick study, proactive and proven success in ability to understand the business.

· Strong interpersonal skills and ability to interact with both internal and external contacts with professionalism and tact

· Strong organizational and computer skills (Outlook, MS Word, Excel, Teams, Sharepoint and PowerPoint required)

· Excellent communication (written/presentation) skills and high energy

· Work independently, with multiple priorities in a fast-paced environment

· Proactive and customer-focused

· Proven ability to always think “one step ahead”

· Flexible and able to act under pressure with minimal guidance and feedback

· 5 plus years in a similar role

· Ability to maintain strict confidentiality

About NICE

· NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

· Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 9,500 employees across 30+ countries.

· NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.