Senior Business Analyst

So, what’s the role all about?

NiCE is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NiCE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens.

NiCE Compliance is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At NiCE Compliance, we recognize that every employee’s contribution is integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun, and you’ll be part of a fast growing, highly respected organization.

NiCE Compliance is currently seeking an experienced Senior Business Analyst to join our dynamic and growing Professional Services team.

How will you make an impact?

• Work on multiple client-facing delivery engagements either directly or with other Business analysts from initiation to closure
• Elicit client requirements and translate them into our solutions.
• Preparation of documentation and artifacts like BRD, FSD, traceability matrix, etc.
• Co-ordination with different internal teams and stakeholders across all regions.

Have you got what it takes?

• Bachelor's degree or equivalent experience
• Experience of working multiple concurrent IT/software projects of varied complexity utilizing cross-functional teams in multiple locations.
• Presentation skills – able to prepare and present our solutions to our clients
• Ability to build good relationships with the clients and understand their business needs and priority.
• Experience of working on projects in a globally distributed organization is essential.
• Experience working on projects within Financial Services / Capital Markets or Investment Banking is a must
• Excellent communication skills, both written and verbal and comfortable communicating with a range of stakeholders.
• Resilient and able to work well under pressure.
• Knowledge of Microsoft Office, SharePoint, MS Teams.
• Experience with Database query tools, Linux, and editing tools.
• Basic knowledge of operating systems and software development tools.
• Knowledge of financial markets compliance, regulations, and solutions is a plus,
• Experience with Agile and Waterfall project methodologies.
• Experience delivering documentation based on SDLC methodology

What’s in it for you?

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9464
Reporting into: Group Manager
Role Type: Individual Contributor