Specialist Performance Engineer

So, what’s the role all about?

In Nice, as a Specialist Performance Engineer, you will take an active role in the definition and evolution of standard practices and procedures for performance engineering. You will be responsible for defining and developing software for tasks associated with designing, testing, and optimizing performance across multiple components of Nice’s solutions. Your role involves troubleshooting production and performance issues, analyzing system efficiency, and collaborating with cross-functional teams to ensure optimal performance and scalability.

How will you make an impact?

• Understand application architecture including micro services-based architecture and troubleshoot production and performance issues.

• Design, Develop and execute performance and scalability test cases to measure throughput, latency, and response times under various load conditions.

• Evaluate and benchmark new technologies and work with development engineering to design product architectures.

• Understand review and debug codes for performance, scaling and reliability of the platform

• Analyze SLAs to identify performance issues across individual services and system wide. Establish baseline benchmarks, identify performance bottlenecks, and early arrest any major deviation.

• Work with multiple product teams to design, create, execute, and analyze performance tests.

• Identify, fix, and recommend solutions for performance bottlenecks across application, front-end, and database layers. AWS hands on experience will be beneficial.

• Reduce toil through automation of processes and promote a data-driven innovation culture. Exposure to AI based tools for performance engineering would be added advantage

• Drive industry best practices in methodologies and standards of development, performance engineering, quality, and CI/CD processes.

• Analyze test results and make deployment and scalability recommendations based on findings.

• Work with developers, product development, and operations teams to define performance testing strategies and scalability metrics. Identifying and simulating real work usage patterns is essential and expected from this role.

Have you got what it takes?

• 9 to 12 years of experience
• Comprehensive understanding of performance principles and metrics.

• Expert skills in one or more load testing tools (e.g. JMeter, Gatling, LoadRunner, SOAPUI, Microsoft Visual Studio, Selenium, etc.)
• Expert knowledge of scripting languages like JavaScript
• Hands on programming skills and proven analytical skills
• Strong self-driven collaborator with ability to work in diverse teams as a contributing member
• Good communications skills
• Should have understanding of API automation
• Sound knowledge of SDLC phases and Testing Life cycle.
• Test Management Tools: Jira, Xray.
• Test Automation Tools: Gatling, JMeter, Protractor(Selenium), Postman
• Knowledge of Continuous Integration Tools- Jenkins

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Req ID:9657
Reporting into: Tech Manager, Engineering CX
Role Type: Individual Contributor