New Accounts Associate

What you'll do:

As a New Accounts Associate, you will be part of a dynamic team that provides world-class onboarding support to brokerage clients via internal communication, email, and their secure client portal. You will be responsible for the daily processing of new and ongoing applications, as well as maintaining client information. This role demands superb attention to detail, analytical traits, and consistent productivity tracking. It is highly data-driven, and KPIs will be used to measure success against team and company goals. You will interact daily with departments such as sales, treasury, orders, and compliance to ensure seamless workflow execution.

In this role you will:

• Review and process retail futures trading applications on a daily basis
• Ensure all accounts are reviewed and opened in accordance with firm procedures and guidelines
• Review customer documentation in accordance with US and International AML/KYC rules
• Ensure that the account opening process satisfies the client's needs by means of complete and thorough responses to account opening questions and concerns
• Communicate with clients and internal stakeholders regularly

What you'll need:

• Positive, professional attitude and demeanor
• Strong capacity for developing and retaining knowledge
• Ability to maintain a fast pace and high standard simultaneously
• Sound judgment when managing time and weighing priorities
• Excellent written and verbal communication skills
• Ability to thrive in a team environment and willingness to help in any situation
• Ability to provide exceptional customer service
• Practiced analytical reasoning and problem solving
• Demonstrated PC knowledge including exposure to Microsoft Excel

Compensation:

The base salary for this role will be $54,000.00 USD. In addition, this position will also receive an annual target bonus of 4%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Additional details on our total compensation package and benefits are listed below

Location:

This role is based in Chicago, IL.

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays